Austin Support

Here for parents, every weekday

Our Austin-based support team responds to order tracking, spare silicone seals, and bulk school inquiries within one business day.

1 Day

average reply time

Mon–Fri

9am–5pm CT

Austin

Texas warehouse

Our Promise

Backed by real guarantees

Every lunch box and accessory is supported by our Austin team from Balcones Drive.

30-Day Leak Test

Free Replacement Seals

Fast Texas Shipping

Test your bento box with yogurt and dressings. If it leaks within 30 days, we replace it immediately.

Silicone gaskets wear out over years of washing. Request free replacement seals anytime from our team.

Standard orders dispatch within one to two business days directly from our Balcones Drive warehouse.

Get in touch

Send us a message

Have a question about your order, replacement silicone seals, or a bulk school purchase? Fill out the form and our Austin support team will reply within 24 hours.